Collaboration Control

One Number.
Unlimited Agents.

Stop sharing physical smartphones or web logins. Enable your entire support and sales teams to work from a single unified WhatsApp Business account. Assign threads, leave private internal notes, and automate message delegation.

Shared Inbox Stream

Live conversation routing

Collision Alert: John Doe

Sarah Adams is currently typing a response. We've locked your edit access to prevent duplicate customer messaging.

Assigned AgentSarah Adams
Auto-routes new chats in 1.4s

Collision Detection

Prevent double replies. Visual locks warn teammates when someone else is viewing or drafting a message in that thread.

Internal Mentions

Tag teammates inside chat threads using `@` comments. Discuss details, resolve queries, and transfer ownership easily.

Rule-based Assignment

Auto-delegate inbound conversations. Set rules to route chats based on language, product keyword interest, or sales timezone.